usiness and Etiquette Keynote Topics

  • Making an Entrance and Working a Room
  • Handshaking
  • Introducing Yourself and Others
  • Forms of Address – Honorifics
  • Responding to Introductions
  • Eye Contact
  • Meeting Persons with Disabilities
  • Conversation Skills
  • Body Language in the Business Arena
  • Telephones, Cell Phones, Voice Mails
  • Netiquette – PDA’s, and Emails
  • Business Card Protocol
  • Hosting and Attending Business Meetings
  • Dressing for Success
  • Do’s and Don’ts in Public Places
  • Coats, Hats and Doors
  • Automobiles
  • Personal and Professional Stationery
  • Thank you notes

Dining Tutorials

  • Table Manners
  • Toasting
  • Flatware, China and Crystal
  • Place settings
  • How to Handle the Knife and Fork
  • Continental and American Styles of Dining
  • Understanding the Silent Service Code
  • Sitting and Being Seated
  • Difficult to Eat Foods
  • Host/Hostess and Guest Duties
  • Extending and Receiving Invitations
  • Napkins
  • Do’s and Don’ts of Dining
  • Conversations
  • Business Entertaining

International Protocol

  • Pre-meeting Strategies
  • Eye Signals and what they communicate
  • Rank and Status
  • The Business Card Exchange
  • Business Introductions
  • Handshaking Customs
  • Communication Styles
  • Gestures
  • A Basic Guide to High and Low-Context Cultures
  • Strategic Do’s and Don’ts
  • Cross Cultural Awareness
  • How to work with and Interpreter
  • Gift Giving
  • Dining Skills


Business International Programs



Fox 8
To view Ms. Rudolph's video that aired on Fox News as she is teaching her World Class Etiquette CampSM, Please click here.


 All programs are tailored specifically for the client needs.  Please contact for a quote.



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